Kastle Systems International

Training Content Developer - Product

Job Locations US-VA-Falls Church

Overview

Join the leader in providing smarter solutions for a safer world.

The Training Content Developer will be responsible for the creation of product training materials (presentation content, graphics, labs, job aids, and assessment questions) that enable customers, partners, and employees to effectively use, administer, and configure Kastle products. The goal is to facilitate learners in acquiring knowledge, skills and competencies in an effective and appealing manner.

Responsibilities

  • Work under the direction of the Director of Talent Development and Knowledge Management to create role-based training materials
  • Create engaging learning activities and course content that enhances retention and knowledge transfer
  • Work with subject matter experts and develop process workflows
  • Identify target audience’s training needs, state instructional end goals, and create content that matches them
  • Apply tested instructional design theories, practice and methods
  • Provide exercises and activities that enhance the learning process
  • Create supporting material/media (audio, video, simulations, role plays, games, assessments, etc.)
  • Quickly learn Kastle products and solutions, and develop documentation for new products
  • Deliver occasional training in classroom or via Teams

Qualifications

  • BS degree in instructional design, educational technology, technical communications or similar, or equivalent experience
  • Proven working experience in instructional design and with instructional technology
  • Strong knowledge of learning theories and instructional design models
  • Excellent analytical and writing skills with a demonstrated aptitude for creating instructional content for both a technical audience and a business user audience
  • Ability to write effective copy, instructional text, audio scripts/video scripts, process documents, job aids, etc.
  • Experience delivering training in classroom and virtual classroom environments
  • Expert skills with MS PowerPoint
  • Visual design skills and ability to storyboard
  • Articulate Storyline experience preferred

Other Eligibility Requirements

  • Must be able to meet and maintain various certifications, licenses and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked.
  • Must be willing to participate in and pass the company’s pre-employment screening process including a background investigation and drug screening.
  • Must continue to maintain a safe driving record and valid driver’s license to fulfill the travel requirements of this position.

Company Overview

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Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

Equal Opportunity Statement

At Kastle, we believe that diversity makes us stronger -  at work and in the world.  Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.

 

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