Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything we do, Kastle’s mission is to be our customers’ best service provider and to make their security the most effective, efficient, and convenient it can be. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
The Installation & Service Technician will install, test, troubleshoot and repair all aspects of our security systems including access control, CCTV, and video systems at customer sites. To that end, the Installation & Service Technician interacts directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful service and repair solutions. The Service Technician will ensure that service orders are completed accurately and on time, and that these services meet or exceed client expectations. This is a union position.
REQUIRED SKILLS AND ABILITIES:
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.
While performing the duties of this role, the employee may be required to talk and hear face-to-face and while using telecommunication devices; sit for long periods of time; use hands and fingers to handle or feel, and manipulate standard keyboard, mouse and office equipment; stand, walk, and reach; lift and carry with arms and hands; use close vision; and be able to adjust visual focus.
The employee must be physically and mentally capable of functioning effectively for extended periods of time and consistently produce organized thoughts and execute sound judgment in environments with:
moderate to high levels of stress
competing demands and dynamic response required
Open floor plans with ambient noise and activity consistent with office or call center work
by automobile, plane and other modes of public transportation may be required.
The following work environment characteristics are representative of the environment the employee will encounter while performing the duties of his/her job;
Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job.
Kastle Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.