Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything we do, Kastle’s mission is to be our customers’ best service provider and to make their security the most effective, efficient, and convenient it can be. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
Kastle Systems is currently seeking qualified applicants for Client Service Representative/ Dispatcher. The ideal candidate will have a client services background in a similar service industry along with experience scheduling, routing, and assigning work to technicians and the ability to interact well with clients and co-workers. Candidate is expected to consistently provide excellent customer service to accounts, socialize the Kastle value proposition and represent client needs and goals within the organization to ensure quality. In addition, this individual will build relationships with clients to encourage new and repeat business opportunities.
This position is in an office setting and is responsible for client services including scheduling service calls.
Kastle Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.