Kastle Systems

  • Community Patrol Officer - Part-Time with Urban Alarm

    Job Locations US-MD-Silver Spring
    Posted Date 3 weeks ago(12/28/2018 11:38 AM)
    Job ID
    # of Openings
    Customer Service/Support
  • Overview

    Founded in 2003, Urban Alarm, a Kastle Systems company, began with a vision to create a different kind of security company: one familiar with and invested in its community and the daily lives of the people in it, not just with the equipment installed in their living spaces. As you see our recognizable fleet of black UA vehicles in your neighborhood more and more, our hope is that they serve as a reminder that we’re working to make your community a safer place. Urban Alarm customers are a mix of commercial, institutional, and property management organizations as well as homeowners. By utilizing the best systems and state-of-the-art technologies, Urban Alarm maintains high standards for training and expertise. Services we provide include security system design and installation, door access systems for offices, campuses, and multi-unit commercial / residential properties; and video monitoring applications.


    Urban Alarm is currently seeking Part-Time Community Patrol Officers for multiple shifts including daytime and overnight. While there is flexibility in schedule, the schedules will be set up to a month in advance. The position is entry level security, restricted to ‘observe and report’ practices, with opportunities to move into full-time and leadership positions. Currently officers will be reporting/working in neighborhoods in NW District of Columbia and Bethesda, Maryland. THIS POSITION IS PART - TIME!



    •  Drive community patrol vehicle to patrol Northwest DC/Bethesda neighborhood.
    •  Observe and report any suspicious activity to DC/MD police.
    •  Request solicitation license from door to door solicitors found in neighborhood.
    •  Document activity using mobile app
    •  Take digital pictures of any concerns (e.g., damage to property).
    •  Investigate security alarms of patrol customers and report any suspicious activity to police.
    •  Provide concierge services to patrol customers including mail collection, dog walking, etc.
    •  Maintain safe and secure work environment by following safe practices and keeping all security information confidential.
    •  Rinse down the patrol vehicle weekly.
    •  Represent the company at community marketing events.


    • Passed DC Security Officers Licensing exam prior to applying.
    • Customer service experience (e.g., waiting tables, helpdesk)
    • Exceptional verbal and writing skills
    • A clean criminal and driving record.

    Selected candidates will be required to obtain a DC/MD/VA security officer license which includes background check and drug testing.


    Kastle Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.



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