Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything we do, Kastle’s mission is to be our customers’ best service provider and to make their security the most effective, efficient, and convenient it can be. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.
The Service Technician tests, troubleshoots, and repairs all aspects of our access control systems. Experience with servicing CCTV, various video systems, networking (TCP/IP), and associated network routers, gateways, switches is a plus. Must be able to troubleshoot problems at customer sites and remotely. To that end, the Service Technician interacts directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful service and repair solutions. The Service Technician ensures that service orders are completed accurately and on time, and that these services meet or exceed client expectations
Required Education and Experience
While performing the duties of this job, the employee is regularly required to lift, move, or carry items weighing up to 75 lbs. The employee must frequently walk, balance, climb stairs and ladders while bearing weight. Must be able to work while arms are extended above head.
Must be able to see, hear, with or without an accommodation. Position requires the individual to be able to distinguish between color vision. Must have full range of motion, gross and fine motor skills, able to manipulate and grip small items and use hand tools. Electrified tools and devices;
This job operates in different types of environments including professional climate controlled office environment and active constructive sites. In addition, individuals on occasions may have exposure to the elements when performing job duties at active construction sites, places without HVAC, or in confined spaces (closets, basements); will work with electricity