Urban Alarm, a Kastle-owned company, seeks multiple “Installation / Service Technicians” to work with small teams on installation and service of electronic security systems. Urban Alarm is a leading DC-based security provider with customers in the commercial, institutional, property management, and high-end residential space. The Installation / Service Technician will install, test, troubleshoot and repair all aspects of security systems including access control, Intercom, phone, and IP video systems at customer sites. To that end, the Service Technician interacts directly with the client, client representatives, other contractors and Urban Alarm personnel to ensure a successful service and repair solutions. The Service Technician will ensure that service orders are completed accurately and on time, and that these services meet or exceed client expectations.